The conference registration form and fee of $200.00 must be received by April 3, 2008 to reserve your place at the conference. See registration form, which is located on the APPFA website, for details. The registration fee includes all materials, continental breakfasts, lunches, breaks and a fabulous dinner at the Gordon Biersch restaurant on Monday night. Refunds are available if written cancellation notice is received 10 days before the conference. Refunds will not be issued after that date. For more information regarding administrative policies such as complaint and refund, please view our website at www.appfa.org. Business casual attire is appropriate. Please be aware that the temperature in the meeting room may be cool so a jacket is recommended. Refund policy Refunds are available if a written cancellation notice is received 10 days before the conference. Refunds will not be issued after that date. Complaint policy Complaints regarding conferences or other matters must be written and should be sent to APPFA, PO Box 156, Wynantskill, NY 12198. Complaints will be forwarded to the President who will decide how to address the complaint. The complaint must contain the name/address/phone number/e-mail address of the person submitting the complaint. All complaints submitted will receive a written response.